To support your Residencia, Non-Lucrative or Golden Visa Application, the policy must be a full medical policy WITH NO EXTRA PAYMENTS i.e. "co-pagos".

These are extra charges for services used - "co-pagos". There are different levels of co-payments depending on what policy you have.

Click here - to see a list of co-payments.

YES - Some policies cover you in any DKV associated clinic or hospital throughout Spain, other policies cover you for any clinic or hospital in the World.

YES - there are several DKV Health policies that provide Worldwide cover e.g. MundiSalud, Residente and TOP HEALTH

The usual exclusion/waiting periods are;-

The policy start date will be shown on the top right of the first page of your policy.

ALL policies automatically renew each year. The renewal date with either be the same day/month each year from when you started the policy or it will be the default date of January 1, each year.

Check your policy document to be sure.

Your DKV plastic card will be sent to your home address and should arrive within 5 working days.
 
Alternatively, download the DKV QC+ APP on your phone, then you have access to your details all the time.

With the APP, you can order a new physical card or a temporary card (this is an authorization that is sent to you by e-mail in PDF format and can be used for a month from the date of issue) and you have access to all your medical details.

This is DKV's Health and Wellness Club. By taking out a health, home, life (or death with the Serviplus pack) insurance policy with DKV Seguros, you will have access to multiple discounts and benefits in health and wellness services for your whole family.

An authorization is required for complex diagnostic tests and treatments, ambulance transfers, prostheses and implants, psychotherapy sessions, preventive programs or check-ups, as well as hospital admissions.

Contact DKV on 902-499-499 or by WhatsApp: 960-160-602 (9:00-21:00 hrs, Monday - Friday).

You must provide;-

Click HERE for a list of associated clinics and hospitals in Tenerife.

Click HERE to search for a center near where you live.

All policies automatically renew each year.

The insurance company will send you a renewal notification 2 months prior to the renewal date.

The Spanish law requires a customer to give the insurance company at least 1 months' notice in writing ( i.e. by letter, e-mail or burofax), supported with legal identity papers, prior to the renewal of the policy.

This CANNOT be done by telephone or a WhatsApp message.

If you have a MundiSalud, Residentes or TOP HEALTH policy, you can use any clinic or hospital anywhere in the World.

Ring 900-101-369.

You will be asked the following details;

Call CAR GLASS on WhatsApp (+34) 669-569-535 or (+34) 935-617-187 or take the car directly to them. They have a workshop in Las Chafiras.

Alternatively, call our office on (+34) 922-735-672 for our staff to arrange an appointment with them for you.

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A picture paints a thousand words!

Click HERE for a list of Support numbers.

All policies automatically renew each year.

The insurance company will send you a renewal notification 2 months prior to the renewal date.

The Spanish law requires a customer to give the insurance company at least 1 months' notice in writing ( i.e. by letter, e-mail or burofax), supported with legal identity papers, prior to the renewal of the policy.

This CANNOT be done by telephone or a WhatsApp message.

Policies cover people up to 79 years of age.

There is a long list of pre-existing conditions that are covered.

Click HERE for more details.

Click HERE for Summary of Covers.

Click HERE for a detailed Table of Benefits.

Claims Procedure details.

Click HERE for more details.